| Commitment to the Industry. NYSSP is Committed to Power Generation Systems Design, Engineering, Installation, Testing and Service. This is not a sideline for us - it is our only focus.
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| Practical Experience. The Team at NYSSP is Trained, Diversified and Experienced in the Electrical and Power Generation Field. From our Office Staff and Professional Engineers to our Project Managers and Field Electricians, each member of our Team has the knowledge, determination and skill that is only gained through training & actual experience.
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| Comprehensive Knowledge. Our expansive knowledge base at NYSSP is attributed to consistent training, product experience, and a commitment to our clients by serving them with only the best installers, electricians and service personnel in the area. Your questions and concerns will be answered correctly and competently every time.
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| Quality Assurance Guarantee. High standards are commonplace here. Our entire team is recognized for attention to detail, high-quality workmanship, and exceeding industry standards. Each project is professionally managed to ensure that your expectations have been satisfied right down to the finishing touches. Your satisfaction reflects upon our reputation and we know that.
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| Broad Product Lines. Our goal at NYSSP is to provide the BEST solution for your situation. We understand that quality, features and price serve as deciding factors behind your decision, and we will strive to provide the best value for your dollar. Some competitors offer only one brand of generator, we offer our experience and suggestions to provide you the MOST APPROPRIATE product for your needs - not just the only product we have to offer. NYSSP provides sales, service & installation for ALL major brands.
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| Professional & Courteous Personnel. From your first call to NYSSP throughout our relationship, we guarantee professional service during each phase of your project. We will be at our scheduled appointments, and we will return your calls promptly. That's our guarantee to you - it's that simple.
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| Comprehensive Service. Our facilities range from a completely stocked showroom to a modern repair and service facility capable of serving the entire Upstate region of New York and beyond. We offer a complete range of services from simple repairs to complete unit rebuilds, and factory reconditioning of pre-owned power generation equipment. Our facilities are Factory Authorized, and our technicians Factory Trained to ensure only the highest standard of service and product competence. We are the professionals that service some of the most demanding applications in the power generation field including Government, Public Safety & Communications Towers; the very challenging systems that the competition intentionally strays from.
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| Continuity & Reliability. Continuing service after the sale, product updates, new offerings, special discounts and a complimentary subscription to our newsletter are only a few ways we'll keep in touch with you. We believe that communication and accountability account for up to 99% of our business - call us for all of your electrical needs; we'll be there.
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| Award Winning Support. When you need service, you can call us anytime of the day. In addition to our complete Preventative Maintenance Plans, NYSSP offers Extended Warranty Options and Express Service Packages to ensure priority service. On the rare occasion that you need assistance in the middle of the night, NYSSP provides 24-7 after-hours emergency service while the competition is fast asleep. At NYSSP we are dedicated to keeping your backup electrical equipment in top performing condition for when you need it most. NYSSP has been raising the bar in service after the sale since our inception.
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| Trustworthy, Reliable & Competent. Our reputation speaks for itself. Our values are clear, and our mission is simple. Building relationships based on trust & accountability is our trademark, complete satisfaction is our goal. As an industry leader and active participant in the community, you can depend on NYSSP to follow through on your projects with your best interest in mind. NYSSP is one of a very few companies that will provide our owners home and mobile phone numbers to each of our clients. When you become a client of NYSSP, you become a part of our family.
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